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Merchant dashboard

From one place you can keep your shop stocked, process orders, and move parcels from paid sale to delivery — without switching tools.

Before you start

You received a merchant dashboard sign-in link or email when your shop was set up. Open it in your browser and sign in with the email on your intake form. New to D4? Start with Getting started.

What the dashboard is for

AreaWhat you do here
OverviewSee product and stock counts at a glance; open your live storefront
CatalogAdd products and categories, run specials, update stock
CommerceReview sales, orders, and payouts
FulfillmentPack orders, mark them ready to ship, and track parcels and deliveries

Use View live store in the sidebar anytime to see what customers see.

Task guides

I want to…Guide
Add or update products on my shopProducts
Organise how customers browseCategories
Receive stock or fix countsInventory
View orders and fulfil themOrders
Use the back-office desk (when included on your plan)Back-office desk

More in the dashboard

These areas are available today; dedicated guides are coming soon:

  • Sales — revenue summary for the last 7, 30, or 90 days
  • Payouts — settlement history from online sales (via Paystack)
  • Specials — percentage discounts on products or categories
  • Services and Booked — when your shop offers bookable services (not all shops)
  • Logistics, Packing, Ready to ship, Parcels, Deliveries — fulfilment queues (see Orders for the main flow)

Store branding, homepage copy, and contact details are set up with your D4 contact at launch — there is no separate settings page in the dashboard today.

Next steps

Riv staff

Merchant dashboard implementation and fulfilment stages: internal D4 Connect hub

Riv staff technical docs: https://internal-docs.rivubye.com