Manage products

When you finish this guide, customers will be able to find and buy a product on your shop — and you will know how to update or remove it later.

Before you start

• Sign in to your merchant dashboard.
• Know the category the product belongs in — create one first if needed.
• Have a product photo ready (file upload or a direct image link).

Add a product

1. Open Products in the sidebar.
2. Click Add Product.
3. Fill in Title, Description, and Price.
4. Choose a Category from the dropdown (optional — products without a category still appear on your shop).
5. Under Product Image, pick External URL and paste a link, or Upload and drag in a file.
6. Optional: When checkout is enabled on your shop, add What's in the box lines (quantity + item name) so customers know what they receive.
7. Click Create.

After you save, you can click Set stock on the confirmation to jump straight to inventory for that product.

Edit or remove a product

1. On Products, find the row (use Search to filter by title).
2. Click Edit to change details, then Update.
3. To remove a product, open More → Delete, confirm in the dialog.

From More you can also open Stock to update inventory for that product.

Sort and browse your list

• Click Product or Price column headers to sort.
• Click Load More at the bottom when you have many products.

Good to know

• Changes usually appear on your storefront within a minute.
• If your shop is browse-only (no checkout yet), What's in the box does not appear — that is normal.
• Deleting a product removes it from your catalog; it cannot be undone.

Next steps

• Inventory — receive stock for new products
• Categories — organise your catalog
• Orders — see what sold after customers check out
• Merchant dashboard — overview and other tasks

Riv staff

Catalog boundaries and import paths: internal D4 Connect hub